Testimonial #105: Sad Employee

Hi

I am a Best Buy employee (Phone Ops and Customer Service Rep) and I can honestly say that I really I hate my job.

Oh...and here's lovely little tidbit for those of you who has ever tried to buy an ad laptop...something that the Best Buy bigwigs don't want people to know about. Every Sunday Best Buy comes out with a brand new ad that runs until Saturday. So people either come in the store or call in. They have their eyes set on that Toshiba laptop that is usually $700 but is brought down to $500 for that week. The main difference of the two is that they'll tell you that the ad laptop has no antivirus or vi-spy or geeksquad protection and that the preloaded ones do.

And guess what... ...it's all a fucking lie.

None of them come preloaded. They're all without the protections and extra add ins.

Another thing that they'll tell you when you go into the store is "I'm sorry....we're all out of ad laptops. We only have the preloaded ones."

Bullshit! They only say that so you'll pay the extra $100-$200. Then they'll send the laptop to GeekSquad and have them install the programs. It's a scam that's very well thought of throughout the PCHO department of Best Buy and, as a Phone Op and CA Rep...something that seriously pisses me off.

Here's to the day I find a bigger and better job, Best Buy employee of only 6 months and counting.


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